The ITSM Software market is expected to grow from USD X.X million in 2020 to USD X.X million by 2026, at a CAGR of X.X% during the forecast period. The global ITSM Software market report is a comprehensive research that focuses on the overall consumption structure, development trends, sales models and sales of top countries in the global ITSM Software market. The report focuses on well-known providers in the global ITSM Software industry, market segments, competition, and the macro environment.

Under COVID-19 Outbreak, how the ITSM Software Industry will develop is also analyzed in detail in Chapter 1.7 of the report.
In Chapter 2.4, we analyzed industry trends in the context of COVID-19.
In Chapter 3.5, we analyzed the impact of COVID-19 on the product industry chain based on the upstream and downstream markets.
In Chapters 6 to 10 of the report, we analyze the impact of COVID-19 on various regions and major countries.
In chapter 13.5, the impact of COVID-19 on the future development of the industry is pointed out.

A holistic study of the market is made by considering a variety of factors, from demographics conditions and business cycles in a particular country to market-specific microeconomic impacts. The study found the shift in market paradigms in terms of regional competitive advantage and the competitive landscape of major players.

Key players in the global ITSM Software market covered in Chapter 4:
ServiceNow
IBM
ASG Technologies
Atlassian
SolarWinds
LogMeIn, Inc.
BMC Software, Inc.
Ivanti
CA Technologies
Microsoft

In Chapter 11 and 13.3, on the basis of types, the ITSM Software market from 2015 to 2026 is primarily split into:
On-premises
Cloud-Based

In Chapter 12 and 13.4, on the basis of applications, the ITSM Software market from 2015 to 2026 covers:
Small and Medium Enterprises (SMEs)
Large Enterprises

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2026) of the following regions are covered in Chapter 5, 6, 7, 8, 9, 10, 13:
North America (Covered in Chapter 6 and 13)
United States
Canada
Mexico
Europe (Covered in Chapter 7 and 13)
Germany
UK
France
Italy
Spain
Russia
Others
Asia-Pacific (Covered in Chapter 8 and 13)
China
Japan
South Korea
Australia
India
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 9 and 13)
Saudi Arabia
UAE
Egypt
Nigeria
South Africa
Others
South America (Covered in Chapter 10 and 13)
Brazil
Argentina
Columbia
Chile
Others

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2026

Table of Content

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Regulatory Scenario by Region/Country
1.4 Market Investment Scenario Strategic
1.5 Market Analysis by Type
1.5.1 Global ITSM Software Market Share by Type (2020-2026)
1.5.2 On-premises
1.5.3 Cloud-Based
1.6 Market by Application
1.6.1 Global ITSM Software Market Share by Application (2020-2026)
1.6.2 Small and Medium Enterprises (SMEs)
1.6.3 Large Enterprises
1.7 ITSM Software Industry Development Trends under COVID-19 Outbreak
1.7.1 Global COVID-19 Status Overview
1.7.2 Influence of COVID-19 Outbreak on ITSM Software Industry Development

2. Global Market Growth Trends
2.1 Industry Trends
2.1.1 SWOT Analysis
2.1.2 Porter’s Five Forces Analysis
2.2 Potential Market and Growth Potential Analysis
2.3 Industry News and Policies by Regions
2.3.1 Industry News
2.3.2 Industry Policies
2.4 Industry Trends Under COVID-19

3 Value Chain of ITSM Software Market
3.1 Value Chain Status
3.2 ITSM Software Manufacturing Cost Structure Analysis
3.2.1 Production Process Analysis
3.2.2 Manufacturing Cost Structure of ITSM Software
3.2.3 Labor Cost of ITSM Software
3.2.3.1 Labor Cost of ITSM Software Under COVID-19
3.3 Sales and Marketing Model Analysis
3.4 Downstream Major Customer Analysis (by Region)
3.5 Value Chain Status Under COVID-19

4 Players Profiles
4.1 ServiceNow
4.1.1 ServiceNow Basic Information
4.1.2 ITSM Software Product Profiles, Application and Specification
4.1.3 ServiceNow ITSM Software Market Performance (2015-2020)
4.1.4 ServiceNow Business Overview
4.2 IBM
4.2.1 IBM Basic Information
4.2.2 ITSM Software Product Profiles, Application and Specification
4.2.3 IBM ITSM Software Market Performance (2015-2020)
4.2.4 IBM Business Overview
4.3 ASG Technologies
4.3.1 ASG Technologies Basic Information
4.3.2 ITSM Software Product Profiles, Application and Specification
4.3.3 ASG Technologies ITSM Software Market Performance (2015-2020)
4.3.4 ASG Technologies Business Overview
4.4 Atlassian
4.4.1 Atlassian Basic Information
4.4.2 ITSM Software Product Profiles, Application and Specification
4.4.3 Atlassian ITSM Software Market Performance (2015-2020)
4.4.4 Atlassian Business Overview
4.5 SolarWinds
4.5.1 SolarWinds Basic Information
4.5.2 ITSM Software Product Profiles, Application and Specification
4.5.3 SolarWinds ITSM Software Market Performance (2015-2020)
4.5.4 SolarWinds Business Overview
4.6 LogMeIn, Inc.
4.6.1 LogMeIn, Inc. Basic Information
4.6.2 ITSM Software Product Profiles, Application and Specification
4.6.3 LogMeIn, Inc. ITSM Software Market Performance (2015-2020)
4.6.4 LogMeIn, Inc. Business Overview
4.7 BMC Software, Inc.
4.7.1 BMC Software, Inc. Basic Information
4.7.2 ITSM Software Product Profiles, Application and Specification
4.7.3 BMC Software, Inc. ITSM Software Market Performance (2015-2020)
4.7.4 BMC Software, Inc. Business Overview
4.8 Ivanti
4.8.1 Ivanti Basic Information
4.8.2 ITSM Software Product Profiles, Application and Specification
4.8.3 Ivanti ITSM Software Market Performance (2015-2020)
4.8.4 Ivanti Business Overview
4.9 CA Technologies
4.9.1 CA Technologies Basic Information
4.9.2 ITSM Software Product Profiles, Application and Specification
4.9.3 CA Technologies ITSM Software Market Performance (2015-2020)
4.9.4 CA Technologies Business Overview
4.10 Microsoft
4.10.1 Microsoft Basic Information
4.10.2 ITSM Software Product Profiles, Application and Specification
4.10.3 Microsoft ITSM Software Market Performance (2015-2020)
4.10.4 Microsoft Business Overview

5 Global ITSM Software Market Analysis by Regions
5.1 Global ITSM Software Sales, Revenue and Market Share by Regions
5.1.1 Global ITSM Software Sales by Regions (2015-2020)
5.1.2 Global ITSM Software Revenue by Regions (2015-2020)
5.2 North America ITSM Software Sales and Growth Rate (2015-2020)
5.3 Europe ITSM Software Sales and Growth Rate (2015-2020)
5.4 Asia-Pacific ITSM Software Sales and Growth Rate (2015-2020)
5.5 Middle East and Africa ITSM Software Sales and Growth Rate (2015-2020)
5.6 South America ITSM Software Sales and Growth Rate (2015-2020)

6 North America ITSM Software Market Analysis by Countries
6.1 North America ITSM Software Sales, Revenue and Market Share by Countries
6.1.1 North America ITSM Software Sales by Countries (2015-2020)
6.1.2 North America ITSM Software Revenue by Countries (2015-2020)
6.1.3 North America ITSM Software Market Under COVID-19
6.2 United States ITSM Software Sales and Growth Rate (2015-2020)
6.2.1 United States ITSM Software Market Under COVID-19
6.3 Canada ITSM Software Sales and Growth Rate (2015-2020)
6.4 Mexico ITSM Software Sales and Growth Rate (2015-2020)

7 Europe ITSM Software Market Analysis by Countries
7.1 Europe ITSM Software Sales, Revenue and Market Share by Countries
7.1.1 Europe ITSM Software Sales by Countries (2015-2020)
7.1.2 Europe ITSM Software Revenue by Countries (2015-2020)
7.1.3 Europe ITSM Software Market Under COVID-19
7.2 Germany ITSM Software Sales and Growth Rate (2015-2020)
7.2.1 Germany ITSM Software Market Under COVID-19
7.3 UK ITSM Software Sales and Growth Rate (2015-2020)
7.3.1 UK ITSM Software Market Under COVID-19
7.4 France ITSM Software Sales and Growth Rate (2015-2020)
7.4.1 France ITSM Software Market Under COVID-19
7.5 Italy ITSM Software Sales and Growth Rate (2015-2020)
7.5.1 Italy ITSM Software Market Under COVID-19
7.6 Spain ITSM Software Sales and Growth Rate (2015-2020)
7.6.1 Spain ITSM Software Market Under COVID-19
7.7 Russia ITSM Software Sales and Growth Rate (2015-2020)
7.7.1 Russia ITSM Software Market Under COVID-19

8 Asia-Pacific ITSM Software Market Analysis by Countries
8.1 Asia-Pacific ITSM Software Sales, Revenue and Market Share by Countries
8.1.1 Asia-Pacific ITSM Software Sales by Countries (2015-2020)
8.1.2 Asia-Pacific ITSM Software Revenue by Countries (2015-2020)
8.1.3 Asia-Pacific ITSM Software Market Under COVID-19
8.2 China ITSM Software Sales and Growth Rate (2015-2020)
8.2.1 China ITSM Software Market Under COVID-19
8.3 Japan ITSM Software Sales and Growth Rate (2015-2020)
8.3.1 Japan ITSM Software Market Under COVID-19
8.4 South Korea ITSM Software Sales and Growth Rate (2015-2020)
8.4.1 South Korea ITSM Software Market Under COVID-19
8.5 Australia ITSM Software Sales and Growth Rate (2015-2020)
8.6 India ITSM Software Sales and Growth Rate (2015-2020)
8.6.1 India ITSM Software Market Under COVID-19
8.7 Southeast Asia ITSM Software Sales and Growth Rate (2015-2020)
8.7.1 Southeast Asia ITSM Software Market Under COVID-19

9 Middle East and Africa ITSM Software Market Analysis by Countries
9.1 Middle East and Africa ITSM Software Sales, Revenue and Market Share by Countries
9.1.1 Middle East and Africa ITSM Software Sales by Countries (2015-2020)
9.1.2 Middle East and Africa ITSM Software Revenue by Countries (2015-2020)
9.1.3 Middle East and Africa ITSM Software Market Under COVID-19
9.2 Saudi Arabia ITSM Software Sales and Growth Rate (2015-2020)
9.3 UAE ITSM Software Sales and Growth Rate (2015-2020)
9.4 Egypt ITSM Software Sales and Growth Rate (2015-2020)
9.5 Nigeria ITSM Software Sales and Growth Rate (2015-2020)
9.6 South Africa ITSM Software Sales and Growth Rate (2015-2020)

10 South America ITSM Software Market Analysis by Countries
10.1 South America ITSM Software Sales, Revenue and Market Share by Countries
10.1.1 South America ITSM Software Sales by Countries (2015-2020)
10.1.2 South America ITSM Software Revenue by Countries (2015-2020)
10.1.3 South America ITSM Software Market Under COVID-19
10.2 Brazil ITSM Software Sales and Growth Rate (2015-2020)
10.2.1 Brazil ITSM Software Market Under COVID-19
10.3 Argentina ITSM Software Sales and Growth Rate (2015-2020)
10.4 Columbia ITSM Software Sales and Growth Rate (2015-2020)
10.5 Chile ITSM Software Sales and Growth Rate (2015-2020)

11 Global ITSM Software Market Segment by Types
11.1 Global ITSM Software Sales, Revenue and Market Share by Types (2015-2020)
11.1.1 Global ITSM Software Sales and Market Share by Types (2015-2020)
11.1.2 Global ITSM Software Revenue and Market Share by Types (2015-2020)
11.2 On-premises Sales and Price (2015-2020)
11.3 Cloud-Based Sales and Price (2015-2020)

12 Global ITSM Software Market Segment by Applications
12.1 Global ITSM Software Sales, Revenue and Market Share by Applications (2015-2020)
12.1.1 Global ITSM Software Sales and Market Share by Applications (2015-2020)
12.1.2 Global ITSM Software Revenue and Market Share by Applications (2015-2020)
12.2 Small and Medium Enterprises (SMEs) Sales, Revenue and Growth Rate (2015-2020)
12.3 Large Enterprises Sales, Revenue and Growth Rate (2015-2020)

13 ITSM Software Market Forecast by Regions (2020-2026)
13.1 Global ITSM Software Sales, Revenue and Growth Rate (2020-2026)
13.2 ITSM Software Market Forecast by Regions (2020-2026)
13.2.1 North America ITSM Software Market Forecast (2020-2026)
13.2.2 Europe ITSM Software Market Forecast (2020-2026)
13.2.3 Asia-Pacific ITSM Software Market Forecast (2020-2026)
13.2.4 Middle East and Africa ITSM Software Market Forecast (2020-2026)
13.2.5 South America ITSM Software Market Forecast (2020-2026)
13.3 ITSM Software Market Forecast by Types (2020-2026)
13.4 ITSM Software Market Forecast by Applications (2020-2026)
13.5 ITSM Software Market Forecast Under COVID-19

14 Appendix
14.1 Methodology
14.2 Research Data Source

List of Tables and Figures
Table Global ITSM Software Market Size Growth Rate by Type (2020-2026)
Figure Global ITSM Software Market Share by Type in 2019 & 2026
Figure On-premises Features
Figure Cloud-Based Features
Table Global ITSM Software Market Size Growth by Application (2020-2026)
Figure Global ITSM Software Market Share by Application in 2019 & 2026
Figure Small and Medium Enterprises (SMEs) Description
Figure Large Enterprises Description
Figure Global COVID-19 Status Overview
Table Influence of COVID-19 Outbreak on ITSM Software Industry Development
Table SWOT Analysis
Figure Porter's Five Forces Analysis
Figure Global ITSM Software Market Size and Growth Rate 2015-2026
Table Industry News
Table Industry Policies
Figure Value Chain Status of ITSM Software
Figure Production Process of ITSM Software
Figure Manufacturing Cost Structure of ITSM Software
Figure Major Company Analysis (by Business Distribution Base, by Product Type)
Table Downstream Major Customer Analysis (by Region)
Table ServiceNow Profile
Table ServiceNow Production, Value, Price, Gross Margin 2015-2020
Table IBM Profile
Table IBM Production, Value, Price, Gross Margin 2015-2020
Table ASG Technologies Profile
Table ASG Technologies Production, Value, Price, Gross Margin 2015-2020
Table Atlassian Profile
Table Atlassian Production, Value, Price, Gross Margin 2015-2020
Table SolarWinds Profile
Table SolarWinds Production, Value, Price, Gross Margin 2015-2020
Table LogMeIn, Inc. Profile
Table LogMeIn, Inc. Production, Value, Price, Gross Margin 2015-2020
Table BMC Software, Inc. Profile
Table BMC Software, Inc. Production, Value, Price, Gross Margin 2015-2020
Table Ivanti Profile
Table Ivanti Production, Value, Price, Gross Margin 2015-2020
Table CA Technologies Profile
Table CA Technologies Production, Value, Price, Gross Margin 2015-2020
Table Microsoft Profile
Table Microsoft Production, Value, Price, Gross Margin 2015-2020
Figure Global ITSM Software Sales and Growth Rate (2015-2020)
Figure Global ITSM Software Revenue ($) and Growth (2015-2020)
Table Global ITSM Software Sales by Regions (2015-2020)
Table Global ITSM Software Sales Market Share by Regions (2015-2020)
Table Global ITSM Software Revenue ($) by Regions (2015-2020)
Table Global ITSM Software Revenue Market Share by Regions (2015-2020)
Table Global ITSM Software Revenue Market Share by Regions in 2015
Table Global ITSM Software Revenue Market Share by Regions in 2019
Figure North America ITSM Software Sales and Growth Rate (2015-2020)
Figure Europe ITSM Software Sales and Growth Rate (2015-2020)
Figure Asia-Pacific ITSM Software Sales and Growth Rate (2015-2020)
Figure Middle East and Africa ITSM Software Sales and Growth Rate (2015-2020)
Figure South America ITSM Software Sales and Growth Rate (2015-2020)
Figure North America ITSM Software Revenue ($) and Growth (2015-2020)
Table North America ITSM Software Sales by Countries (2015-2020)
Table North America ITSM Software Sales Market Share by Countries (2015-2020)
Figure North America ITSM Software Sales Market Share by Countries in 2015
Figure North America ITSM Software Sales Market Share by Countries in 2019
Table North America ITSM Software Revenue ($) by Countries (2015-2020)
Table North America ITSM Software Revenue Market Share by Countries (2015-2020)
Figure North America ITSM Software Revenue Market Share by Countries in 2015
Figure North America ITSM Software Revenue Market Share by Countries in 2019
Figure United States ITSM Software Sales and Growth Rate (2015-2020)
Figure Canada ITSM Software Sales and Growth Rate (2015-2020)
Figure Mexico ITSM Software Sales and Growth (2015-2020)
Figure Europe ITSM Software Revenue ($) Growth (2015-2020)
Table Europe ITSM Software Sales by Countries (2015-2020)
Table Europe ITSM Software Sales Market Share by Countries (2015-2020)
Figure Europe ITSM Software Sales Market Share by Countries in 2015
Figure Europe ITSM Software Sales Market Share by Countries in 2019
Table Europe ITSM Software Revenue ($) by Countries (2015-2020)
Table Europe ITSM Software Revenue Market Share by Countries (2015-2020)
Figure Europe ITSM Software Revenue Market Share by Countries in 2015
Figure Europe ITSM Software Revenue Market Share by Countries in 2019
Figure Germany ITSM Software Sales and Growth Rate (2015-2020)
Figure UK ITSM Software Sales and Growth Rate (2015-2020)
Figure France ITSM Software Sales and Growth Rate (2015-2020)
Figure Italy ITSM Software Sales and Growth Rate (2015-2020)
Figure Spain ITSM Software Sales and Growth Rate (2015-2020)
Figure Russia ITSM Software Sales and Growth Rate (2015-2020)
Figure Asia-Pacific ITSM Software Revenue ($) and Growth (2015-2020)
Table Asia-Pacific ITSM Software Sales by Countries (2015-2020)
Table Asia-Pacific ITSM Software Sales Market Share by Countries (2015-2020)
Figure Asia-Pacific ITSM Software Sales Market Share by Countries in 2015
Figure Asia-Pacific ITSM Software Sales Market Share by Countries in 2019
Table Asia-Pacific ITSM Software Revenue ($) by Countries (2015-2020)
Table Asia-Pacific ITSM Software Revenue Market Share by Countries (2015-2020)
Figure Asia-Pacific ITSM Software Revenue Market Share by Countries in 2015
Figure Asia-Pacific ITSM Software Revenue Market Share by Countries in 2019
Figure China ITSM Software Sales and Growth Rate (2015-2020)
Figure Japan ITSM Software Sales and Growth Rate (2015-2020)
Figure South Korea ITSM Software Sales and Growth Rate (2015-2020)
Figure Australia ITSM Software Sales and Growth Rate (2015-2020)
Figure India ITSM Software Sales and Growth Rate (2015-2020)
Figure Southeast Asia ITSM Software Sales and Growth Rate (2015-2020)
Figure Middle East and Africa ITSM Software Revenue ($) and Growth (2015-2020)
Table Middle East and Africa ITSM Software Sales by Countries (2015-2020)
Table Middle East and Africa ITSM Software Sales Market Share by Countries (2015-2020)
Table Middle East and Africa ITSM Software Revenue ($) by Countries (2015-2020)
Table Middle East and Africa ITSM Software Revenue Market Share by Countries (2015-2020)
Figure Middle East and Africa ITSM Software Revenue Market Share by Countries in 2015
Figure Middle East and Africa ITSM Software Revenue Market Share by Countries in 2019
Figure Saudi Arabia ITSM Software Sales and Growth Rate (2015-2020)
Figure UAE ITSM Software Sales and Growth Rate (2015-2020)
Figure Egypt ITSM Software Sales and Growth Rate (2015-2020)
Figure Nigeria ITSM Software Sales and Growth Rate (2015-2020)
Figure South Africa ITSM Software Sales and Growth Rate (2015-2020)
Figure South America ITSM Software Revenue ($) and Growth (2015-2020)
Table South America ITSM Software Sales by Countries (2015-2020)
Table South America ITSM Software Sales Market Share by Countries (2015-2020)
Table South America ITSM Software Revenue ($) by Countries (2015-2020)
Table South America ITSM Software Revenue Market Share by Countries (2015-2020)
Figure South America ITSM Software Revenue Market Share by Countries in 2015
Figure South America ITSM Software Revenue Market Share by Countries in 2019
Figure Brazil ITSM Software Sales and Growth Rate (2015-2020)
Figure Argentina ITSM Software Sales and Growth Rate (2015-2020)
Figure Columbia ITSM Software Sales and Growth Rate (2015-2020)
Figure Chile ITSM Software Sales and Growth Rate (2015-2020)
Table Global ITSM Software Sales by Types (2015-2020)
Table Global ITSM Software Sales Share by Types (2015-2020)
Table Global ITSM Software Revenue ($) by Types (2015-2020)
Table Global ITSM Software Revenue Share by Types (2015-2020)
Figure Global On-premises Sales and Growth Rate (2015-2020)
Figure Global On-premises Price (2015-2020)
Figure Global Cloud-Based Sales and Growth Rate (2015-2020)
Figure Global Cloud-Based Price (2015-2020)
Table Global ITSM Software Sales by Applications (2015-2020)
Table Global ITSM Software Sales Share by Applications (2015-2020)
Figure Global Small and Medium Enterprises (SMEs) Sales and Growth Rate (2015-2020)
Figure Global Small and Medium Enterprises (SMEs) Revenue and Growth Rate (2015-2020)
Figure Global Large Enterprises Sales and Growth Rate (2015-2020)
Figure Global Large Enterprises Revenue and Growth Rate (2015-2020)
Figure Global ITSM Software Sales and Growth Rate (2020-2026)
Figure Global ITSM Software Revenue ($) and Growth Rate (2020-2026)
Table Global ITSM Software Sales Forecast by Regions (2020-2026)
Table Global ITSM Software Revenue Forecast by Regions (2020-2026)
Figure North America ITSM Software Sales Forecast (2020-2026)
Figure North America ITSM Software Revenue Forecast (2020-2026)
Figure Europe ITSM Software Sales Forecast (2020-2026)
Figure Europe ITSM Software Revenue Forecast (2020-2026)
Figure Asia-Pacific ITSM Software Sales Forecast (2020-2026)
Figure Asia-Pacific ITSM Software Revenue Forecast (2020-2026)
Figure Middle East and Africa ITSM Software Sales Forecast (2020-2026)
Figure Middle East and Africa ITSM Software Revenue Forecast (2020-2026)
Figure South America ITSM Software Sales Forecast (2020-2026)
Figure South America ITSM Software Revenue Forecast (2020-2026)
Table Global ITSM Software Sales Forecast by Types (2020-2026)
Table Global ITSM Software Sales Market Share Forecast by Types (2020-2026)
Table Global ITSM Software Revenue Forecast by Types (2020-2026)
Table Global ITSM Software Revenue Market Share Forecast by Types (2020-2026)
Table Global ITSM Software Sales Forecast by Applications (2020-2026)
Table Global ITSM Software Sales Market Share Forecast by Applications (2020-2026)
Table Global ITSM Software Revenue Forecast by Applications (2020-2026)
Table Global ITSM Software Revenue Market Share Forecast by Applications (2020-2026)